Contact Us

📞 Phone number: 01922 631630
📱 Mobile number: 07576 695221

(text message service only if you are having difficulty getting through)

Brace Street Medical Centre
Brace Street
Caldmore Walsall
West Midlands WS1 3PS

 The surgery reception is currently OPEN, please call  01922 631630.

Parking & Directions

Parking

We have a shared car park at the rear of the building, which is available for patient use.

The car park is one way and available off Brace Street.

Directions

Entrance into the building and is at the front of the building, on Brace Street.

There are toilets, including disabled toilets in the building.

Transport Links

The surgery is well connect by buses. National Express West Midlands buses (4, 4H ad 4M from Walsall City Centre) stop on Caldmore green. There is a short 2 minute walk to the surgery from the bus stop.

Compliments? Comments/Suggestions? Concerns? Complaints?

We want to hear about them

Please ask at reception for our leaflet on “Patient Complaint Leaflet”

We aim to provide patients with the best care we can. If you have any compliments, comments/suggestions, concerns or complaints about our service, we want to hear about it.

We would encourage you to speak to whoever you feel most comfortable with – your doctor, nurse a receptionist or manager – but if you would prefer to give your feedback in writing please send it to:

 

Mrs Benara Rahman

Dr Mahbub’s Surgery,

Brace Street Medical Centre,

Walsall, WS1 3PS

 

We always try to provide the best services possible, but there may be times when you feel this has not happened. If you have any comments and suggestions to make please feel free to use the suggestion box based in the main waiting room.

If you have a complaint to make, please don’t be afraid to say how you feel.
We welcome feedback to help us improve our standard and you will not be treated any differently because you have complained. We will endeavour to put right anything that has gone wrong.

Alternatively you have the right to approach NHS ENGLAND:

 

NHS ENGLAND

PO BOX 16738

REDDITCH B97 9PT

Patient Contact number: 0300 3112233
Email: england.contactus@nhs.net

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