Patient Access

  • Contacts

  • Address

    Brace Street Health Centre, Brace Street, Caldmore, Walsall West Midlands WS1 3PS

    Get Direction
  • Phone

    01922 631630

  • Fax

    01922 821203

  • Email

  • Opening Hours

    • Monday - Friday
      8.00 - 18.30
    • Saturday - Sunday

What Is Patient Access

With Patient Access, you can now view, book and cancel appointments at your local GP surgery from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.

Plus Patient Access can also be used to order repeat prescriptions.

How Do I Register?

You must be a fully registered patient, over the age of 16. You will need to complete a Patient Access Application Form and read the Practice Guidance Notes. Once completed show reception some photo ID i.e passport/driving license together with a utility bill, bank statement. You will be provided with your own unique registration letter.

First Time Use Of Patient Access

Click on this link to register and follow the simple log-on instructions.
You will be asked to create an account. When prompted enter your personal login details which will be on your unique registration letter. You can then register and use our online services.

Is My Information Safe?

All information that is sent to the surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted.

Only you and the GP surgery are able to see this information.

What Can’t Be Booked Into Online Appointments?

There are a number of things that online appointments are not suitable for. We would ask that you do not use these slots for the following items:

  • Medicals including HGV, PSV, Foster/Adoption, Military, Employment, Life Insurance & Medical reports etc.
    Please contact our receptionists to arrange an appointment for these.
  • Smears and coils (either change, removal or check)
    Please make an appointment with our Practice Nurses.
  • Holiday Vaccines.
    Telephone consultation should be arranged with our Lead Nurse Practitioner in the first instance.
  • Bloods
  • Minor surgery

24 Hour Reception

Book Appointments Online