Patient Participation Group

Dr Mahbub's Surgery

PATIENT PARTICIPATION GROUP

Our practice has a Patient Participation Group (PPG) which helps the practice to improve the services that are available to patients. Over time, this section of the website will contain more information about the activities of the PPG and how you can become involved in its work.

Nationally, PPGs have been around for nearly 40 years. Each PPG is different and able to decide for itself how it wants to work. Across the country, they are involved in improving communication, sharing health messages and supporting other patients. To learn more, visit the website of the National Association for Patient Participation at www.napp.org.uk

We are looking for members to join our Patient Participation Group.

If you would like to be involved in how the practice is run; come along and discuss your ideas for the practice, hear about any changes that may affect you. Please contact Sabina Begum or speak to reception if you are interested in joining.

We will update this site with details of our next PPG meeting in due course. If you would like further information, please contact the surgery.

What is a Patient Representation Group?

It is a group of patients who volunteer to get involved in make sure that the surgery is providing the services that its patients need.

What is the purpose of me joining this group?

We want to ensure that the people who use our services are able to have their say.
Your opinion matters to us, the people who use the services are the best people to tell us what works and what improvements we could make.

How and when are you likely to contact me?

We can communicate with you in different ways to suit you – email, telephone or post.
We will only contact people occasionally and the feedback we ask you will only take up a few moments of you time.

Will my doctor see this information?

We only want to contact you to ask questions about the surgery, how well we are doing and to ask about patient focused changes we are planning.
If your doctor is responsible for making some of the planned changes they may see general feedback from patients.

Will the questions be medical or personal?

We will only ask questions relating to the practice and the services we provide.

What if I sign up but then decide I no longer wish to be involved?

If at any time you change your mind and no longer wish to be involved, let us know in writing and we will remove your contact details from our list.